Quality Control is a slick and simple tool for measuring staff performance across a number of measures. It's speed and simplicity allows for real time performance logging while listening to recording of telephone calls, and is also used by some organisations for monitoring the performance of staff using email, instant messaging and even face to face meetings.
Your administrators can configure teams, users, performance thresholds and multiple sets of questions for which performance can be measured.
Prices start from £6,500 for initial setup, which includes the first year's hosting and management (normally £500 per year) and email support. Telephone support is also available depending on your requirements.
To arrange a demonstration or to start your free no obligation trial, send us a message via the Contact page